Premium Swedish SUV with solid reputation but some persistent issues. The second-generation XC60 (2017+) brought Volvo's SPA platform with improved safety and tech, but early oil consumption problems affect some engines. Most concerning: excessive rear brake wear (known issue affecting all SPA models), sunroof seal shrinking causing water leaks, and 12V battery drain problems. The T5 uses a single turbocharger (not supercharged like T6), making it mechanically simpler. Electrical gremlins with infotainment are common. Tailgate motor failure affected 2018-2019 models (recall completed). Generally more reliable than German rivals but higher running costs than Japanese alternatives.
Excessive oil consumption (piston ring defect)€2,000 - 4,500
Early production engines burn 1 quart per 2,000 km due to faulty piston rings · more· less
The B4204T engine suffers from excessive oil consumption, particularly engines built before 2016 production improvements. Owners report burning a quart every 2,000 km in severe cases. This is caused by faulty piston rings that Volvo good-willed for original owners. A class action settlement in the USA extended coverage to 8 years/100,000 miles. Symptoms include oil burning that fouls spark plugs, causes valve buildup, low compression, misfires, and premature catalytic converter failure. If you hear this issue persists beyond normal consumption (check dipstick regularly), Volvo may cover piston/ring replacement if the car fails their oil consumption test. Later 2017+ models have improved rings but the issue isn't completely eliminated. Always verify service history shows regular oil top-ups if this problem exists.
All SPA models suffer rapid rear brake disc and pad wear due to automated systems · more· less
This is a well-documented problem affecting all Volvo SPA platform vehicles including XC60/XC90. The automatic pilot assist and automated electric parking brake drastically shorten rear brake lifespan. Many owners report losing 5-9mm of pad material within just 10,000-20,000 km (6,000-12,000 miles), with rear pad replacement needed at 20,000 miles being considered normal by some dealers. The inner (piston side) brake pad wears almost twice as fast as the outer pad due to Volvo's caliper design where the inboard pad contacts first to pull the outer pad inward. A Volvo service bulletin acknowledges excessive wear as abnormal. Contributing factors include slide pins not properly greased, sticking calipers, or warped rotors. Rear brake replacement costs €400-800 per axle depending on whether you need just pads or pads plus discs. This is an ongoing ownership cost to budget for.
Sunroof seal shrinking and water leaks€400 - 8,000
SPA platform sunroof seals shrink over time, causing debris clogs and water damage · more· less
This is a recognized design flaw affecting all SPA platform Volvos. The sunroof seal shrinks over time, leaving gaps of approximately 10x5mm where water and debris enter the drain channels and clog the drain tubes. One dealer diagnosed water infiltration as originating from "sunroof seal shrinking" and the same seal required replacement twice within 2.5 years in documented cases. The problem is interconnected: the plastic drain hose between the sunroof and drain system can also shrink and pull loose. When drains clog, water seeps into the car's floor where electronics are housed, potentially causing catastrophic damage. One documented case involved rainwater shorting wires under the carpet, requiring a new interior wiring harness with repair costs reaching €8,000. Clogged sunroof drains alone can lead to thousands in damage. Aftermarket TPU gap fillers are available as temporary/permanent solutions. Check sunroof drains regularly and inspect for water stains on headliner or wet carpets.
12V battery drain problems€200 - 1,200
Recurring battery drain issues with multiple potential causes across model years · more· less
The 12V starter battery in XC60 models (particularly 2018-2024 T8 PHEV but also affecting T5) becomes completely discharged even within the first 12 months of ownership. Owners report "12V battery critical charging fault" warnings, red SOS indicator lights, and vehicles going into limp mode. Multiple root causes have been identified: a small battery in the shark fin antenna draining the main battery, faulty passenger window control units causing voltage drain, and excessive electrical current draw without proper charging cycles (common with short trips). Dealer attempted fixes include software updates and battery replacements, though some owners report batteries dying again shortly after service. The problem appears systemic rather than isolated. A new 12V battery costs €150-250, but if the underlying electrical fault isn't addressed, you'll face repeated replacements. Volvo has been working on software fixes but resolution varies by case.
Power tailgate motor failure (2018-2019 recall)€800 - 1,500
Tailgate lifting arm separates after freezing temperatures, recall R89910 · more· less
Volvo recalled 167,000 XC60 vehicles built in 2018 and 2019 due to power liftgate failures. The lifting arm that opens the tailgate can fail after exposure to freezing temperatures, resulting in unusual noises, non-functioning tailgate, or the lifting arm completely separating from the liftgate while in use. By early 2019, more than 45,000 vehicles had been recalled. Volvo replaces the lifting arm free of charge under recall R89910. Symptoms include stiff tailgate operation, broken tailgate motors, or complete lifting arm failure. Before purchasing any 2018-2019 XC60, verify with Volvo customer care (contact with VIN) that recall work has been completed. No reported injuries in the USA but it's a significant safety and convenience issue. Cars outside recall years can still experience tailgate motor failures requiring €800-1,500 repairs if out of warranty.
Infotainment system problems (Sensus)€300 - 2,000
Touchscreen freezing, rebooting, and unresponsive controls common across model years · more· less
The Sensus infotainment system suffers from multiple issues: unresponsive touchscreen due to software glitches or screen calibration problems, center display freezing (affecting radio, speakers, turn signals, and parking sensors), system rebooting every few minutes, backup camera intermittently not working, navigation failures, and "storage unavailable" errors. Some owners report radio, media, and telephone functions won't work for up to 10 minutes after cold starts. Soft reset procedure: press and hold Home button for 20-30 seconds until screen restarts. Volvo releases software updates regularly to patch bugs (available free at dealer), but issues persist across model years. A factory reset is possible but requires resetting all car settings and reconnecting phones. In severe cases requiring hardware replacement, the center display unit can cost €1,500-2,000. Most issues are resolved with software updates (free) but chronic problems require dealer diagnosis and possible module replacement.
Power steering electrical issues€400 - 1,800
Full electric power steering sensitive to voltage drops, causes temporary assistance loss · more· less
The SPA platform XC60 uses full electric power steering (no hydraulic pump). The steering module is highly sensitive to voltage drops during engine starts or Start/Stop events. If either battery (main or auxiliary) is low from storage or short trips with high electrical consumption, diagnostic trouble codes trigger and owners see "Power Steering: Assistance Temporarily Reduced" warnings. The error often appears after auto stop/start restarts. Some cases stem from alternator failure causing complete power steering loss (documented at ~6,000 km in one case). Other issues include steering wheel vibration, unusual noises (whining, squealing), steering stiffness/difficulty turning, and sudden loss of power assist. Low power steering fluid isn't the cause (it's electric), but low 12V voltage is. Volvo extended warranty coverage on power steering systems due to known problems. Fixes range from software updates and battery replacement (€200-400) to steering rack replacement in severe cases (€1,200-1,800). Keep batteries healthy and address 12V drain issues promptly.
Air suspension failures (if equipped)€1,900 - 3,100
Optional air suspension prone to leaks, compressor failure, and blown fuses · more· less
If your XC60 has the optional air suspension (Four-C active chassis), budget for expensive repairs. Common issues include air spring leaks (causing vehicle to sag), failed air compressor, blown 40A fuses affecting air pump functionality, and control system failures. Each air spring corner costs €1,900-1,950 to replace. Air compressor replacement runs €685-750. Complete shock/strut replacement can reach €3,000-3,100. Air suspension systems require regular maintenance including checking for leaks, topping off air pressure, and inspecting the compressor. The system is complex and repairs are labor-intensive. Forum users document this as a problematic option on SPA cars. Unlike traditional coil spring suspension which rarely fails, air suspension components wear out and leak over time. If considering a used XC60 with air suspension, factor in these potential costs or negotiate purchase price accordingly. Many owners recommend avoiding the air suspension option for long-term reliability.
Turbocharger and wastegate solenoid issues€500 - 3,200
Turbo actuator sticks from gentle driving, wastegate solenoid causes boost leaks · more· less
The T5 turbocharger can develop several problems. Turbo boost leaks and faulty wastegate solenoid cause performance drops, engine vibrations, sluggishness, and fault lights. The wastegate solenoid controls boost pressure; if faulty or leaking, it causes poor engine response. Turbo actuator tends to stick if the car is driven too gently or only for short trips as carbon builds up, resulting in EPC light and limp mode. Volvo won't sell the actuator separately. Actuator-only repair at specialists costs €500-600, but if turbo internals are damaged, full turbo replacement runs €1,200-2,500 (average €2,800-3,200). Symptoms include reduced engine performance ("reduced engine power" light), vibrations, slight delay that worsens with heat and A/C use, and loss of power below 3,500 rpm. Prevention: use premium fuel and regular spirited driving to prevent carbon buildup. The T5 is less complex than T6 (which has supercharger plus turbo), but turbo failures still occur. Most issues appear between 80,000-120,000 km on cars with poor maintenance or only short-trip use.
Reliable powertrain but recurring electrical and maintenance quirks
The XC60 T5 is generally dependable with proper maintenance, earning a 4.0/5.0 reliability rating (4th out of 11 luxury compact SUVs). The engine and transmission are robust when serviced correctly, and many examples exceed 150,000 km. However, budget for recurring issues: excessive rear brake wear is almost guaranteed (SPA platform characteristic), 12V battery problems are widespread, and sunroof seal shrinking affects most older cars. Oil consumption affects early engines but improved after 2016. Choose manual service history over low price - an SPA XC60 without maintenance records is described by forum users as "a ticking time bomb." More reliable than German rivals but expect higher running costs than Japanese alternatives.
Pre-Purchase Inspection Checklist
General checks
Complete service history
Volvo dealer or authorized specialist records essential. Verify oil changes every 12 months/15,000 km. Missing history is a major red flag for SPA models.
Tires
Check tread depth (minimum 3mm), age (date codes - replace if over 6 years), and uneven wear patterns indicating suspension or alignment issues.
Cold start inspection
Engine must be completely cold. Listen for unusual rattles, rough idle, or excessive vibration in first 60 seconds. Blue smoke indicates oil burning.
Extended test drive
Minimum 30 minutes including highway speeds, stop-start traffic, and varied conditions. Monitor all warning lights and system behavior.
Specific for this vehicle
Check oil level and consumption history
Pull dipstick - oil should be between min/max marks. Ask if owner adds oil between services. Check for oil burning (blue smoke on startup, fouled spark plugs). Request records of oil top-ups if consumption is high.
Inspect rear brakes thoroughly
Remove wheels if possible to check rear brake pad thickness and disc condition. Inner pads wear faster than outer. Ask when rear brakes were last replaced - if over 30,000 km ago, budget for replacement soon.
Test sunroof and check for water damage
Open/close sunroof fully. Inspect headliner for water stains (brown marks, sagging fabric). Check footwells and under floor mats for dampness. Smell for musty odors. Verify sunroof drain tubes are clear by pouring water into drain channels.
Battery voltage and electrical systems
Use OBD2 scanner to check battery voltage (should be 12.4-12.7V off, 13.5-14.5V running). Ask if battery has been replaced. Test all electrical functions: windows, locks, infotainment, climate control. Look for "12V battery fault" warnings in service history.
Verify 2018-2019 tailgate recall completed
If 2018-2019 model, contact Volvo customer care with VIN to confirm recall R89910 (power liftgate) has been completed. Test tailgate operation - listen for unusual noises or stiff movement.
Infotainment system full test
Test Sensus system extensively: touchscreen responsiveness, backup camera, navigation, radio, Bluetooth pairing. Look for freezing, rebooting, or lag. Check if any warning about software updates appears persistently.
Power steering test
Turn steering wheel full lock both directions at standstill and while driving slowly. Listen for whining, grinding, or unusual noises. Feel for vibration, excessive effort, or sudden loss of assist. Check for "Power Steering: Assistance Temporarily Reduced" warning.
Air suspension operation (if equipped)
If car has air suspension, check all four corners are level when parked. Listen for air compressor running excessively. Look for oil mist or leaks around air struts. Test ride height adjustment if available. Ask for air suspension service history.
Autonomous braking and safety systems
Verify AEB (Automatic Emergency Braking) functions. Check for warning lights related to ASDM (Active Safety Domain Master). 2019-2020 models had recall R29998 for AEB software - verify completed with VIN.
Engine mounts and vibration
With engine running in Park, gently press accelerator and release. Excessive engine movement or clunking sounds indicate worn mounts (€400-500 replacement). Check for vibration felt through steering wheel or cabin.
Recalls and Technical Service Bulletins
Power tailgate lifting arm failure (2018-2019, recall R89910)Critical - verify completed
Automatic Emergency Braking may not engage (2019-2020, recall R29998)Critical - verify completed
Brake loss in B mode on hills (2022-2026 PHEV only, recall R10329)Check if applicable - OTA software update
Various Takata airbag inflator recalls (check by VIN)Verify completed
Contact Volvo customer care at 1-800-458-1552 (USA) or your local Volvo dealer with the VIN to verify all recalls have been completed. The 2018-2019 power tailgate recall (R89910) and 2019-2020 AEB recall (R29998) are particularly important. Use NHTSA's Recalls Lookup Tool at safercar.gov for USA vehicles.
Warranty Status
Factory warranty (4 years/50,000 miles)Expired on used 2017-2020 models
Extended warranty optionsAvailable up to 11 years/150,000 miles
Certified by Volvo warrantyUp to 10 years unlimited miles (if certified)
Power steering warranty extensionExtended on some models due to known issues
All 2017-2020 XC60 models are outside original factory warranty. Volvo offers extended protection plans covering in-vehicle technology, mechanical components, and hybrid batteries. Extended warranty costs approximately €3,000-3,600 for 100,000 miles over 10 years with €100 deductible. Note: Volvo extended warranty on power steering systems due to documented problems. Consider extended warranty if buying without comprehensive service history.
This report is for informational purposes only and does not constitute professional advice. Estimates may be inaccurate. Always have a qualified specialist inspect the vehicle before purchase. We accept no liability for decisions made based on this information.