Ford Mustang Mach-E Extended Range AWD
2021-presentLast updated: March 2026
2021-present · 91 kWh (usable) dual motor AWD (258 kW / 351 hp) electric crossover
Ford's electric crossover pairs a 91 kWh usable battery with dual motors for 258 kW and strong all-weather traction. The Extended Range AWD offers around 440 km real-world range and DC fast charging at up to 150 kW. Spacious interior, comfortable ride, and competitive pricing have made it a popular alternative to the Tesla Model Y in Europe.
Strong range for an AWD EV
Comfortable ride and spacious cabin
HVBJB defect on 2021-2022 models
SYNC 4A software frequently crashes
Buy if: You want a well-rounded electric crossover with AWD capability and can find a 2023+ model or one with all recalls verified.
Avoid if: You are looking at a 2021-2022 model without confirmed HVBJB recall completion, or you need flawless infotainment reliability.
Expected Annual Maintenance Costs
Known Issues most common first
DC fast charging and hard acceleration cause battery contactors to overheat and fail · more· less
Ford recalled approximately 35,000 Mach-E vehicles with extended range batteries built between May 2020 and May 2022 (recall 23S56). The high-voltage contactors inside the HVBJB overheat during DC fast charging and repeated hard acceleration, causing deformation that prevents proper contact or welds contactors shut. This can result in total loss of drive power while driving or failure to start. Some owners report multiple replacements. The repair requires 14+ hours of labor because the battery pack must be dropped and opened. Covered under 8-year EV component warranty and the recall, but out-of-warranty replacement costs approximately 1,800-3,500 EUR. Verify recall completion with Ford before purchasing any 2021-2022 model.
Auxiliary 12V battery drains within days if not driven, causing door lock-out risk · more· less
Very common across all model years. The 12V battery only recharges after reaching 40% state of charge and then waits 48 hours before drawing energy from the high-voltage battery. Short drives do not allow sufficient charging. Software bugs, the Phone-as-a-Key system constantly polling, FordPass app checks, and aftermarket OBD-II dongles all accelerate drain. Ford issued recall 25S65 covering all 2021-2025 models (197,000+ vehicles) after reports of passengers being trapped inside when a dead 12V battery locked the electronic doors. The recall adds a software update to keep the DC-DC converter running for 12 minutes after shutdown. Replacement battery costs 150-300 EUR plus 50-100 EUR labor. Ford recommends preventive replacement every 3 years. An AGM upgrade battery can help.
Touchscreen freezes, goes black, or crashes repeatedly, requiring reboots · more· less
The 15.5-inch SYNC 4A touchscreen is the car's sole interface for climate, navigation, and vehicle settings. Owners widely report freezing, black screens, audio cutting out, and Apple CarPlay dropping connection. A temporary fix is holding volume down and seek right on the steering wheel for 10 seconds to reboot. Some owners need to do this weekly. Navigation failures also disable BlueCruise driver assistance. Most issues are software-related and can be addressed by OTA updates or dealer reflashes. Persistent hardware failures require replacement of the APIM (Accessory Protocol Interface Module) at approximately 500-800 EUR out of warranty. The 2023+ software versions are more stable, but the issue has not been fully resolved.
Front motor whine, clicking from half shafts, or AWD temporarily disabled warnings · more· less
AWD models have a front electric motor and associated half shafts that RWD versions lack. Ford recalled approximately 1,200 units (recall 22S55) for a right-rear half shaft manufactured with insufficient wall thickness that could break under load. AWD-specific issues also include front drive axle shaft joint failures (clicking noise when turning), front motor whine at 30-45 km/h when coasting, and intermittent 'AWD is temporarily disabled' warnings. A TSB exists for the motor whine with a PCM software update. Front half shaft replacement costs approximately 800-1,200 EUR. Complete front motor replacement, though rare, can reach 3,000-5,000 EUR. All covered under the 8-year EV component warranty.
Charge port latch breaks or actuator sticks, preventing charging or cable release · more· less
More common on early 2021 models. The charge port door latch mechanism uses a plastic retainer that can break, preventing the door from opening or closing properly. The charge port itself may also fail, showing 'Plugged in not charging' or preventing cable release. Some owners report the port works at lower amperage but fails at higher charging rates, indicating a failing connector. Dealers typically replace the entire charge port assembly. Covered under 8-year EV component warranty. Out of warranty: 400-1,200 EUR depending on whether just the door or the full port assembly needs replacement.
Fixed panoramic glass develops stress cracks without external impact · more· less
Ford recalled 13,544 Mach-E vehicles built between February 2020 and July 2021 for improperly bonded panoramic roof glass that could detach. Beyond the recall, owners report stress cracks appearing without any impact. Ford sometimes disputes warranty coverage, claiming impact damage. The glass panel costs approximately 1,200-1,500 EUR, and labor is expensive because the windshield and rear hatch must also be removed, bringing total replacement to 1,500-3,000 EUR. Verify the roof adhesive recall is completed on early-build cars. Consider comprehensive glass coverage in your insurance policy.
Front and rear suspension creaks at low speed, worse in cold weather · more· less
Common on 2021-2022 models. Owners report creaking from rear wheel wells during low-speed body flex and front suspension creaking when reversing or turning at low speed. The issue worsens significantly in cold weather (below -5 degrees Celsius). Some owners have had suspension components replaced multiple times without full resolution. Ford has acknowledged the issue and revised suspension components for spring 2022+ production. Fixes include re-torquing control arms, replacing struts, and lubricating contact points. Cost varies from free under warranty to 200-1,000 EUR depending on the actual component causing the noise.
Below-average reliability for 2021-2022, improving for 2023+
Consumer Reports rated the 2022 Mach-E just 1 out of 5 for reliability. The HVBJB defect is critical on pre-June 2022 Extended Range builds and must be verified as recalled. Software quality has improved with OTA updates but still lags behind competitors. The AWD variant adds front motor and half shaft as additional potential failure points compared to RWD. Battery and electric motors are fundamentally robust with 8-year warranty coverage. The 2023+ models show meaningful improvement.
Pre-Purchase Inspection Checklist
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Service history
Complete Ford dealer or specialist records. Verify all OTA software updates have been applied.
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Tires
Check tread depth, age (date codes), and uneven wear. EVs are heavy and wear tires faster, especially on the rear.
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Test drive
Drive for at least 30 minutes including highway speeds. Test both spirited acceleration and gentle cruising.
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12V battery health
Ask when the 12V battery was last replaced. If original and over 3 years old, budget for replacement.
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Verify HVBJB recall (23S56) completion
Critical for 2021-2022 Extended Range models built before June 2022. Contact Ford with VIN to confirm. Do not purchase without verification.
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Test SYNC 4A touchscreen thoroughly
Navigate through all menus, try Apple CarPlay/Android Auto, set climate controls, test navigation. Watch for freezes, lag, or black screens.
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Check AWD system operation
During test drive, accelerate firmly from standstill on wet surface if possible. Watch for 'AWD temporarily disabled' warnings on the display.
Recalls and Technical Service Bulletins
HVBJB overheating battery contactors (23S56) - 2021-2022 Extended Range and GT models
Critical - verify completed
HV battery main contactor software update (22S41) - 2021-2022 models
Verify completed
12V battery discharge door lock-out (25S65) - 2021-2025 all models
Verify completed
Windshield wiper motor failure (24S51) - 2023-2024 models built June-September 2023
Verify completed
Rear axle half shaft (22S55) - certain 2022 models
Verify completed
Panoramic roof and windshield bonding (21S47) - 2021 models built Feb 2020-Jul 2021
Verify completed
Rear seat belt buckle attachment - 2021-2022 models
Verify completed
Rearview camera display software - 2021-2023 models
Verify completed
The Mustang Mach-E has a significant number of recalls. Contact Ford with the VIN to verify all applicable recalls have been completed. The HVBJB recall (23S56) and door lock-out recall (25S65) are particularly important.
Warranty Status
Factory warranty (2 years, EU)
Expired on 2021-2023 models
EV battery and motor (8 years / 160,000 km)
Still active on most used cars
Battery capacity guarantee
70% capacity within 8 years / 160,000 km
Corrosion perforation (12 years)
Active on all models
The 2-year EU factory warranty is expired on most used examples. However, the 8-year / 160,000 km EV component warranty covers the high-voltage battery, electric motors, and related components including the HVBJB. This is the most valuable warranty for used buyers. Ford Protect extended warranties are available through dealers.
This report is for informational purposes only and does not constitute professional advice. Estimates may be inaccurate. Always have a qualified specialist inspect the vehicle before purchase. We accept no liability for decisions made based on this information.