2021-2024 · Single electric motor 136 hp · 50 kWh battery (51 kWh from 2024)
Affordable compact electric SUV built on Stellantis' proven e-CMP platform, shared with Peugeot e-2008 and Corsa-e. Lower maintenance than petrol cars due to simpler EV mechanics, but the Mokka-e has notable issues: onboard charger failures (frequent enough that dealers swap one weekly), 12V auxiliary battery drains causing lockouts, optimistic range displays that disappoint in winter, and infotainment software glitches. Battery itself is reliable with 8-year/160,000 km warranty. Real-world range drops to 140-170 km in cold weather versus 250+ km claimed. Check for OBC recall completion and verify 12V battery health before purchase.
Mahle OBC unit fails, prevents AC charging from home/public chargers · more· less
This is a well-known issue affecting Mokka-e and platform siblings (Corsa-e, e-2008, DS3 E-Tense). Dealers report replacing approximately one OBC per week. Symptoms include inability to charge from AC sources (home wallbox or public AC chargers), though DC fast charging still works. Stellantis acknowledged the defect and offers goodwill coverage even outside warranty in many cases. New OBC costs €3,800, labor adds €400-600. Used replacement units cost €800-1,200 plus fitting. Some owners waited 1-7 months for parts. Verify recall completion (Mahle OBC replacement program) before purchase.
12V auxiliary battery drain/failure€290 - €400
Auxiliary battery dies, car won't start or unlock, sometimes caused by faulty sensor · more· less
The 12V auxiliary battery powers all vehicle electronics - unlike the main traction battery. Multiple owners report sudden failures with symptoms including flickering lights, general malfunction warnings, inability to unlock or start the car, or charging port won't open. Common causes: failing 12V battery (healthy voltage should be 12.6V+), faulty battery management sensor (€315 replacement), or parasitic drain. Some cases resolved via software update related to recall. If battery voltage drops below 12V when car is off, replacement needed. Programming required after replacement adds €50-100 to cost. Transport Mode can extend battery life when parked long-term.
Infotainment software glitches€0 - €150
CarPlay/Android Auto connection issues, touchscreen freezes, software crashes · more· less
Numerous owners report persistent infotainment problems despite multiple software updates. Common issues: Apple CarPlay connects intermittently or only charges iPhone without activating CarPlay; no full-screen mode for CarPlay/Android Auto (wasted screen space); touch-sensitive buttons require multiple presses; system freezes or crashes requiring restart. There's an active petition asking Stellantis to fix full-screen support. Some updates made things worse. Solutions: download My Opel app to check for updates, reset infotainment (press and hold power button 10+ seconds), ensure you have Multimedia Radio not base Radio BT. Dealership software updates usually free under warranty, €100-150 out of warranty.
Charging cable stuck in port€0 - €200
Cable lock mechanism fails to release, requires roadside assistance or dealer visit · more· less
Multiple Mokka-e owners report cables getting stuck in the charging port. Normal operation: unlock car, double-tap unlock button on key fob to release cable (20-second window before it locks again). If you unlock then delay (chatting, loading boot), port re-locks automatically. If cable remains stuck: double-tap unlock again, ensure 12V battery is healthy (low voltage prevents release), check for software updates. One owner needed RAC to dismantle trim to release cable. Related to 12V battery issues or lock actuator failure. Sometimes caused by "smart" chargers (Ohme, etc.) maintaining power to car after charging completes, confusing the locking system. Solution: kill power to charger first, then unlock car.
Range significantly below expectations€0
Real-world range 140-170 km winter vs 250+ km claimed, dashboard over-promises · more· less
This is not a fault but a characteristic to be aware of. WLTP claimed range: 209 km (2021-2023 with 47 kWh usable), 252 km (2024+ with 51 kWh usable). Reality: dashboard routinely shows 200+ km at 100% charge but delivers 140-170 km in cold weather, 180-220 km in mild conditions. Range estimate recalculates after every drive based on recent driving style and temperature - very optimistic when fully charged, drops quickly to 60% then becomes more accurate. Owners achieving 4.1 mi/kWh efficiency recommend avoiding motorways (stick to A/B roads), using Normal mode not Eco, conservative aircon use. Some new owners report barely 100 miles (160 km) winter range without heating - this led to battery fault recalls for some vehicles. Check battery State of Health (SOH) percentage when buying used - should be 95%+ for low-mileage cars.
Heating system blowing cold air€0 - €500
Heat pump or heater matrix issues, software update available for some cases · more· less
Multiple Mokka-e owners report heating pumps out cold air regardless of temperature setting. Most common cause: driving in Eco mode, which severely reduces thermal performance and essentially turns heat off to preserve range. Eco mode should only be used for emergencies when battery critically low. Use Normal mode for proper heating. If problem persists in Normal mode: check coolant level in header tank (top up if low, inspect for leaks), air lock in heater system (requires bleeding), recall for updated heater software (check with dealer). The Mokka-e comes standard with heat pump that uses generated heat efficiently - pre-heat cabin while plugged in via MyOpel app to preserve range. Heated seats and steering wheel (if equipped) use less energy than cabin heating.
The Mokka has firmer suspension tuning than typical French (PSA/Stellantis) vehicles, which usually prioritize comfort. Owners describe ride as "bumpy and jittery around town," "really harsh over small potholes," sending "shudders through the cabin." This is somewhat normal for the model - Opel intentionally tuned suspension firmer than siblings like Peugeot e-2008. However, if ride quality deteriorates: worn shock absorbers (check for oil leaks, knocking noises over bumps), worn bushings or top mounts, uneven tire wear indicating alignment issues. Recall affected 32 vehicles (2021) where front suspension springs not correctly positioned in strut assembly. Shock absorber replacement €400-600 for pair including labor. Alignment check €80-120. Many owners sold cars specifically due to harsh ride - test drive thoroughly over varied surfaces before buying.
Accelerated tire wear€600 - €1,200
EVs wear tires 20-40% faster due to battery weight and instant torque · more· less
All EVs experience faster tire wear than comparable petrol cars due to instant torque delivery and battery weight (Mokka-e battery weighs ~350 kg). Studies show EVs wear tires 20-40% faster - expect replacement every 30,000-40,000 km vs 50,000-60,000 km for petrol. Mokka-e uses 215/55R18 or 215/60R17 tires depending on trim. EV-specific tires cost 20-50% more than regular tires (€120-180 per tire vs €80-120). Replace all four tires: €600-900 budget brands, €800-1,200 premium EV-specific. Rotate tires every 5,000-6,000 km (more frequently than ICE vehicles) because regenerative braking concentrates forces on driven wheels causing uneven wear. If you don't have EV-specific tires with reinforced sidewalls, premature wear accelerates. Check tire pressure monthly - underinflation increases wear dramatically.
Decent EV reliability, but OBC and 12V battery are weak points
The Mokka-e shares its proven e-CMP platform with many Stellantis EVs, and the electric powertrain itself is reliable. However, the onboard charger failure rate is concerningly high, and 12V battery issues can leave you stranded. Range expectations should be realistic - expect 140-170 km in winter. The infotainment frustrates many owners but doesn't affect driveability. Overall maintenance costs are lower than petrol equivalents, primarily due to simpler EV mechanics and extended brake life from regenerative braking.
Pre-Purchase Inspection Checklist
General checks
Service history
Verify annual inspection records. EVs require less frequent servicing but need documented battery health checks.
Tires and alignment
Check tread depth (minimum 3mm recommended), age codes (replace if 6+ years old), uneven wear patterns indicating alignment issues. EVs wear tires faster.
12V battery voltage test
Critical check - use multimeter with car off. Healthy battery shows 12.6V+. Below 12V indicates replacement needed soon.
High-voltage battery State of Health (SOH)
Request OBD scan or dealer battery health report. Should show 95%+ for low-mileage cars (under 50,000 km), 90%+ acceptable for higher mileage. Below 85% investigate further.
Test drive minimum 30 minutes
Include motorway speeds, regenerative braking, climate control testing. Watch for range estimate behavior.
Specific for this vehicle
Verify OBC recall completion
Contact Opel dealer with VIN to confirm Mahle onboard charger replacement program completed. This is critical - ask for documentation.
Test AC charging from wallbox/cable
Bring charging cable and plug in. Verify car accepts charge and cable releases properly. Double-tap unlock on key fob to test release mechanism.
Check for 12V battery drain symptoms
Ask owner: does car sit unused for weeks? Any flickering lights, charging port failures, or warnings about battery management? Check battery manufacture date - original batteries from 2021 may need replacement.
Test infotainment thoroughly
Connect smartphone via CarPlay/Android Auto (both wired). Check if it connects reliably. Test all touch-sensitive buttons - do they respond first time? Check for software update availability via MyOpel app.
Real-world range test
Note displayed range at 100% charge, drive 20 km mixed roads, see how much range drops. Should lose approximately 20-25 km displayed range for 20 km driven in normal conditions. If drops 40+ km, investigate battery health.
Heating system test
Set climate to 22°C in Normal mode (NOT Eco), drive 10+ minutes. Cabin should warm properly. Test heated seats/steering if equipped.
Suspension and ride quality
Drive over speed bumps, potholes, rough surfaces. Mokka-e rides firm but shouldn't clunk or crash harshly. Listen for knocking from suspension.
Check all recalls completed
Particularly: control arms bolts recall (2021), front suspension springs positioning (2021), EBS valve block (brake system), electric power steering crack.
Recalls and Technical Service Bulletins
Onboard charger (OBC) - Mahle unit failureVerify completed
12V battery management system software updateVerify completed
Control arms bolts incorrect torque (2021 Feb)Verify completed
Front suspension springs positioning (2021)Verify completed
Electric power steering motor crack riskVerify completed
Contact Opel dealer with VIN to verify all recalls and service campaigns completed. The onboard charger recall is particularly important - request written confirmation of OBC replacement with updated part. Note: petrol/diesel Mokka also had fuel leak recalls (2022-2023) - not applicable to Mokka-e.
Warranty Status
Factory vehicle warranty2 years / unlimited km (expired on 2021-2023 models)
High-voltage battery warranty8 years / 160,000 km (70% capacity guarantee)
Roadside assistanceIncluded 24/7 during warranty period
Battery warranty is excellent, OBC failures often covered under goodwill
The 8-year/160,000 km battery warranty guarantees at least 70% of original capacity - among the best in the industry. If battery degrades below 70% within this period, Opel will refurbish or replace it at no cost. Lithium-ion batteries typically last 8-12 years with 1,500-2,500 charge cycles, degrading to 70-80% original capacity. Independent studies suggest 250,000-500,000 km lifespan possible. For onboard charger failures outside 2-year vehicle warranty, Stellantis has been offering goodwill coverage (partial or full) due to acknowledging the widespread defect - inquire with dealer if affected.
This report is for informational purposes only and does not constitute professional advice. Estimates may be inaccurate. Always have a qualified specialist inspect the vehicle before purchase. We accept no liability for decisions made based on this information.